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What our customers say about us
It was a pleasure to work with Stacey. She listened to what our needs and wishes for our bucket list trip and recommended a charter that would meet our needs. She guided us through the process of acquiring the documentation needed and was quick to respond to our phone calls and emails. She recommended the best crew and boat and we couldn’t be more pleased with our vacation. Thank you Stacey!
Always there to ensure the trip was planned and took off without any issues. If something came up, they figured out a solution - neither COVID nor a hurricane could ruin this trip with all the support.
No need to look anywhere else! The most attentive and thorough customer service and a stunning, gorgeous boat! This was by far the best way to see USVI. I can’t wait to book my next charter with Ritzy!
Excellent experience. Looking forward to another year!
Dayle Reimer was so helpful and knowledgeable. She was wonderful to work with!
Ritzy Charters did an incredible job in helping us plan the trip to make it perfect. It wasn't easy to do during Covid, too. We were so appreciative of all their hard work to make sure it all went smoothly.
Ritzy Charters was great to deal with. I talked to many companies when preparing to charter a catamaran in Greece and I went with Ritzy. I'm glad I did and I will use them again for my next charter. Everything went smoothly from picking out our yacht to keeping me up to date on everything during COVID to the day we embarked on our charter. They were great to work with.
Dayle helped us plan a perfect family vacation. While our original plans were disrupted by Covid shut-down, we postponed the trip for a year and had a magical vacation the following May. Highly recommend!
Ritzy has taken care of us for many years and they are always spot on.
Ritzy and German are TOP notch.
Above and beyond
German was great and easy to work with.
Very professional and they get the job done right!
Germain did a great job making sure we had everything we needed coming in and out of the country, which made everything very easy. He is a great broker with lots of knowledge in the industry.
Super helpful! Impecable service.
Dayle was awesome. She helped us select our boat based on what we wanted to do, our style and preferences. She was an excellent communicator of the process and helped us during some difficulties with the boat owner when things turned upside down with Covid 19. She was a great reminder of the processes during Covid, and helped iron out an issue on the front end.
Ritzy was willing to help us whenever we needed it. Especially in these covid times. German and his associates made sure every question we had was answered, that our charter was exciting, and we had the best time.
When German came on board, communication and followup were excellent.
We worked on this trip for almost 2 years. Ritzy never gave up on keeping us moving forward on the trip. We did have two boats cancel out because of the COVID virus issues, but Dayle never let us loose our hopes for a cruise. After 2 years we finally got our wonderful cruise completed. All of us agreed it was everything we had hoped to do. It would not have happened without Dayle and Ritzy charters!
Ritzy Charters helped us with everything that we needed to make our travels smooth sailing.
We started looking for a Yacht Charter in late January (23rd), and with Ritzy Charter's help, we successfully booked by February 6th. Process was painless and smooth. Had some speed bumps on our end with our passenger count, and our RC rep walked us through the paperwork needed and made sure we had minimal issues. Service from the Broker was excellent, and all questions were answered in a timely manner.
Ritzy Charters deserves a medal with all they had to deal with this past year for our group to go on this vacation. Covid did not make things easy for anyone and Ritzy Charters did everything they could possibly do to make our celebration happen. Kept in contact with us through the entire process. Our broker, German Liubitch with Ritzy Charters ROCKED!
We just got back from a catamaran charter for new year week that we booked in October with Ritzy charters. Dayle Reimer was our agent and she was knowledgeable, responsive and professional from the first email. She followed up on everything before during and after the trip. I would highly recommend them and certainly use this company again.
Great help with changing the itinerary from St. Maarten to USVI.
Tenacious work to make the trip happen with Covid.
Highly recommend Ritzy Charters in all respects - cooperation, politeness, communications, etc. Thanks, Dayle
I've used RItzy Charters a number of times to help plan wonderful sailing vacations. They have been exceptionally professional and in tuned to our requests so that options they presented, were great matches! Would certainly continue to use them and highly recommend this team to help anyone plan an amazing boat charter vacation!!
They were wonderful. Very responsive to questions.
Accommodating, responded in a timely fashion to questions/requests, helpful emails, provided good trip information.
Dayle was fabulous. Every question was answered timely and positively.
Lucinda made planning this trip so easy!
From the very first contact to the present I have always had all my questions answered
We would charter with Ritzy Charter again. Outstanding service.
Excellent communication from the beginning to the end. Dayle was fantastic and I would imagine sick of hearing from me leading up to the cruise since I seemed to keep coming up with more questions. She answered every one with it seemed like within minutes every time.
Great at communicating with us throughout the year.
Excellent -- helped picked great boat; stayed on top of everything; followed up immediately on all requests/questions. Dayle is great.
Excellent. The communication was very good from the beginning all the way through our time of departure. They helped alleviate the stress of planning the yacht charter.
Excellent Service by Ritzy Charters! German and Lucinda were very responsible and diligent in managing all of our needs prior, during and after the charter.
Ritzy Charters could not have been more helpful. Lucinda (and Dayle) did extensive research to find the perfect boat for us. I don't think our trip would have been so perfect without them helping us out!
Very easy to work with. Very communicative. I never felt like I was lacking in information or communication. Would definitely use again.
German did a fabulous job helping us with this trip. I loved her recommendation to get on the boat earlier since our flight was getting in early. I would not have thought to ask.
The broker was very informative and was very much in touch during the planning of the trip.
Everything was beyond our expectations with a minimum of effort on our part.
Dayle was very responsive and helped us find the perfect match in the White House/Better Days. She also answered lots of questions and replied promptly to phone and email messages with a very personalized approach. This is our second catamaran trip with Ritzy and we have been very pleased with Ritzy as a broker.
top notch - nobody missed anything and we had dairy free, vegan, gluten free.....
Extremely responsive, informative and helpful in planning a great vacation experience
Answered all our questions quickly and thoroughly. Very professional. We are completely satisfied with their service and would recommend them to friends.
Dayle was great; seemed to understand our desires and we ended up in the scenario we wanted with an ideal crew. Fast response times and very helpful.
German did a great job in helping us to charter a boat which met the needs of our family. His communication was excellent and we would highly recommend his services to others.