Privacy Policy
Last Updated on November 17th, 2017
Introduction
This privacy policy has been compiled to better serve those who are concerned
with how their 'Personally Identifiable Information' (PII) is being used online. PII, as
described in US privacy law and information security, is information that can be used on its
own
or with other information to identify, contact, or locate a single person, or to identify an
individual in context. Please read our privacy policy carefully to get a clear understanding
of
how we collect, use, protect or otherwise handle your Personally Identifiable Information in
accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, Food, Beverages and Activities Preferences, Medical Conditions, Passport Information or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, fill out a
form, Use Live Chat or enter information on our site.
Provide us with feedback on our products or services
How do we use your information?
We may use the information we collect from you when you register, make a
purchase, sign up for our newsletter, respond to a survey or marketing
communication, surf
the
website, or use certain other site features in the following ways:
-
To personalize
your
experience and to allow us to deliver the type of content and product
offerings in which you
are
most interested.
- To improve our
website
in order to better serve you.
-
To allow us to
better
service you in responding to your customer service requests.
-
To administer a
contest, promotion, survey or other site feature.
-
To quickly process
your transactions.
-
To ask for ratings
and
reviews of services or products
-
To follow up with
them
after correspondence (live chat, email or phone inquiries)
How do we protect your information?
- We do not use vulnerability scanning and/or scanning
to PCI standards.
- An external PCI compliant payment gateway handles all
CC transactions.
- We do not use Malware Scanning.
- Your personal information is contained behind secured
networks and is
only
accessible by a limited number of persons who have special access rights
to such systems,
and
are required to keep the information confidential. In addition, all
sensitive/credit
information
you supply is encrypted via Secure Socket Layer (SSL) technology.
- We implement a variety of security measures when a
user places an order
enters, submits, or accesses their information to maintain the safety of
your personal
information.
- For your convenience we may store your credit card
information kept for
more
than 60 days in order to expedite future orders, and to automate the
billing process.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
-
Help remember and
process the items in the shopping cart.
-
Understand and
save
user's preferences for future visits.
-
Keep track of
advertisements.
-
Compile aggregate
data
about site traffic and site interactions in order to offer
better site experiences and tools
in
the future. We may also use trusted third-party services that
track this information on our
behalf.
- You can choose to have your computer warn
you each time a cookie is
being
sent, or you can choose to turn off all cookies. You do this
through your browser settings.
Since browser is a little different, look at your browser's Help
Menu to learn the correct
way
to modify your cookies.
- If users disable cookies in their
browser:
- If you turn cookies off, Some of the features
that make your site
experience
more efficient may not function properly.Some of the features
that make your site experience
more efficient and may not function properly.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google's advertising requirements can be summed up by
Google's
Advertising
Principles. They are put in place to provide a positive
experience for users.
https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
Google, as a third-party vendor, uses cookies to serve ads
on our
site.
Google's use of the DART cookie enables it to serve ads to
our users based on previous
visits to
our site and other sites on the Internet. Users may opt-out
of the use of the DART cookie by
visiting the Google Ad and Content Network privacy policy.
We have implemented the following:
-
Google Display
Network
Impression Reporting
-
Demographics and
Interests Reporting
-
DoubleClick
Platform
Integration
- We, along with third-party
vendors such as Google use first-party cookies
(such as the Google Analytics cookies) and
third-party cookies (such as the DoubleClick
cookie)
or other third-party identifiers together to
compile data regarding user interactions with
ad
impressions and other ad service functions as
they relate to our website.
- Opting
out:
Users can set preferences for how Google
advertises to you using the Google Ad Settings
page.
Alternatively, you can opt out by visiting the
Network Advertising Initiative Opt Out page
or by
using the Google Analytics Opt Out Browser add
on.
California Online Privacy Protection Act
CalOPPA is the first state law in
the nation to require commercial
websites
and online services to post a privacy policy. The
law's reach stretches well beyond
California
to require any person or company in the United
States (and conceivably the world) that
operates
websites collecting Personally Identifiable
Information from California consumers to post a
conspicuous privacy policy on its website stating
exactly the information being collected
and
those individuals or companies with whom it is being
shared. - See more at:
http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
Users can visit our site
anonymously.
Once this privacy policy is
created, we will add a link to it on our home
page or as a minimum, on the first significant
page
after entering our website.
Our Privacy Policy link includes
the word 'Privacy' and can easily be
found
on the page specified above.
You will be notified of any Privacy Policy changes:
-
On our Privacy Policy Page
- Can change your
personal
information:
-
By emailing
us
-
By calling
us
-
By logging
in to
your
account
-
By chatting
with
us or
by sending us a support ticket
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It's also important to note that we allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection
of personal information from
children
under
the age of 13 years old, the
Children's Online
Privacy Protection Act (COPPA)
puts parents
in
control. The Federal Trade
Commission, United
States' consumer protection
agency, enforces
the
COPPA Rule, which spells out
what operators of
websites and online services
must do to
protect
children's privacy and safety
online.
We do not specifically market to
children under the age of 13
years old.
Do we let third-parties,
including ad networks or
plug-ins collect PII
from
children under 13?
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via
email
-
Within 7
business
days
We also agree to the
Individual Redress
Principle which requires
that
individuals have the
right to legally pursue
enforceable rights
against data collectors
and
processors who fail to
adhere to the law. This
principle requires not
only that individuals
have
enforceable rights
against data users, but
also that
individuals have
recourse to courts or
government agencies to
investigate and/or
prosecute
non-compliance by data
processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations
We collect your email address in order to:
-
Send
information,
respond
to
inquiries,
and/or
other
requests
or
questions
-
Process
orders
and
to
send
information
and
updates
pertaining
to
orders.
-
Send you
additional
information
related
to your
product
and/or
service
-
Market
to our
mailing
list or
continue
to send
emails
to our
clients
after
the
original
transaction
has
occurred.
To be in accordance with CANSPAM, we agree to the following:
-
Not
use
false
or
misleading
subjects
or
email
addresses.
-
Identify
the
message
as
an
advertisement
in
some
reasonable
way.
-
Include
the
physical
address
of
our
business
or
site
headquarters.
-
Monitor
third-party
email
marketing
services
for
compliance,
if
one
is
used.
Honor
opt-out/unsubscribe
requests
quickly.
-
Allow
users
to
unsubscribe
by
using
the
link
at
the
bottom
of
each
email.
Honor
opt-out/unsubscribe
requests
quickly.